- Please Note

We are open and processing orders as normal from our COVID-Secure premises. We are despatching 98% of eligible next day delivery orders on the day of purchase, however please be advised that couriers may be experiencing delays when delivering in certain areas.

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No Quibble Guarantee
£500 Instant Credit For Businesses

If for any reason you are not TOTALLY SATISFIED with your purchase, simply call us within 30 days upon receipt of goods on 0800 030 8010 and we will provide a full refund, the option to credit your account or send replacement goods.

We are able to offer £500 Instant Credit for established businesses with a Fixed Business Address. By opting to Pay On Invoice, you acknowledge that this will be subject to a credit check on your business to confirm viability for credit.

We reserve the right to refuse credit and will contact you to arrange an alternative payment method if your application is denied following the credit check.

Suitable Artwork Specifications

The quality of supplied artwork is very important for the end result. Please ensure that artwork supplied is 150 DPI or more (300 DPI is the best for print), and that the image is as large as possible. Larger images are more suitable as we can downsize these to the print area size whilst maintaining quality. If the artwork supplied with an order will result in a lower quality print, our team will be in touch to procure a better quality file. We are able to accept JPG and PNG files via our online builder. Currently we cannot support GIF or SVG files. If you only have these unaccepted file types, please contact us via email and we can complete your order offline.

Amends To Artwork Supplied

Depending on the complexity of the artwork supplied, we may need to make suggestions to the best way to print your design. Examples of this may be Company Logos with small text which will not display well when printed, or a complex image which can not be cut to form an outline. In the case of the second example, the artwork may need to be printed on a white background and applied to the material. If the best result will come from a modified artwork to that supplied with the order, we will always contact you before proceeding with the customisation to ensure you are happy with the proposed changes. 

 

In House Artwork Design

If a better quality image is unavailable, we have an in house design service where we can redraw your artwork to a high quality ready for print. This is a custom service that will be charged for on top of the initial order. The charge will vary based on the complexity of the artwork to be redrawn, but our Sales team will be in touch with you throughout the process before commencing work and accumulating charges.

 

Colours In Print

Our print process involves the use of CMYK printing processes. We currently do not support Pantone colour print. Please be aware that colours printed through the CMYK process may not exactly match images displayed digitally (RGB). We endeavour to match colours as closely as possible using top industry standard conversions. 

 

Copyright Restrictions

By uploading an image/logo for print, you confirm that you are the Copyright Owner or have the right to reproduce the artwork from the Legal Owner. If we are contacted by the true Copyright Owner of any artwork supplied and printed, they will be referred to you.

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