No Quibble Guarantee
£500 Instant Credit For Businesses

If for any reason you are not TOTALLY SATISFIED with your purchase, simply call us within 30 days upon receipt of goods on 0800 030 8010 and we will provide a full refund, the option to credit your account or send replacement goods.

We are able to offer £500 Instant Credit for established businesses with a Fixed Business Address. By opting to Pay On Invoice, you acknowledge that this will be subject to a credit check on your business to confirm viability for credit.

We reserve the right to refuse credit and will contact you to arrange an alternative payment method if your application is denied following the credit check.

Shipping And Handling

Order Value ex. VAT and Carriage Charges
Next Working Day Delivery - Up To £49.99 - UK Mainland £5.95
2-3 Day Despatch - Up To £49.99 - UK Mainland £3.95
4-5 Day Despatch - Up To £49.99 - UK Mainland £2.95
For Custom Orders - 7-10 Working Day Delivery - Up To £49.99 - UK Mainland £3.95
Basket Value Over £50 - UK Mainland FREE
Isle of Man Delivery £5.95
Northern Ireland Delivery £16.00
Channel Islands and Republic of Ireland Delivery £25.00

We reserve the right to charge for re-shipping of orders due to customer error when entering delivery details. If we receive notification of an error within delivery address with sufficient time before that order is despatched, we will make every effort to amend the delivery address details.

Please note that Direct Ship products being delivered off Mainland Great Britain may be subject to supplier confirmation or an additional carriage charge. Our friendly sales team will contact you regarding the order if necessary.

Delivery Schedule

Delivery times, and the options available to select at the checkout, are dependent on products ordered by the customer. We aim to ship all ordered products in a single delivery for customer simplicity. We may be able to deliver some items sooner than others and customers are informed of this opportunity during the checkout process. If you would like certain items delivered sooner, please call our sales team at the checkout stage to discuss. Spend over £50 before VAT and carriage and your order will be despatched free of charge. Orders that qualify for Next Working Day Delivery will be sent for Next Working Day when ordered before 4:30pm. Please note that custom printed orders are subject to 5-7 working days lead time and custom embroidered orders are subject to 7-10 working days.

Please note: Outdoor furniture and shelter products over £50 offer Free Delivery to UK mainland only. Some locations may incur an additional supplement, such as Highland, Islands and KW, IV, AB, DD, PH and PA postcodes.

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